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Shipping & Returns


Methods of Shipment for International Orders:

International orders are shipped via the United States Post Office Global Express Mail, starting at $36.00 plus insurance charges. UPS Global Expedited Service is also available and it starts at about $75.00 for rush orders. A typical shipment to Europe takes Two or Three days for UPS and 3 to 5 days for USPS. Customers are responsible for Custom Duties or Taxes, if they are applicable in the Country of destination.
The preferred method of payment accepted for International Orders are:
PayPal
Google Checkout
American Express
Cashier's check in US funds or International Money Order.

You can attempt to use Visa or MasterCard for International Orders, however sometimes that method of payment cannot be processed from certain countries.

Lost Packages

Your purchase is insured. If the package is lost by the carrier we will replace your order at no charge, provided that items are in stock, once the carrier confirms that the package was lost.
Since all packages are insured, an adult signature is required at the time of delivery. If nobody would be available to receive the package, we suggest to have your order shipped via Priority Mail or Express Mail. The Post Office will attempt delivery, and if nobody is available to sign for the package, they will leave a notice for you to go to the Post Office and pick it up.

If you have further questions, please do not hesitate to contact us at 1-800-317-1333 or by email using our Contact form.

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